Hôtel de Nell

Excellent location, perfect for exploring the city mostly on foot. Exceptionally warm and welcoming service, with though

Excellent location, perfect for exploring the city mostly on foot. Exceptionally warm and welcoming service, with thoughtful gestures for families and children. Friendly, attentive staff offering helpful local recommendations. Spacious, well-designed rooms that are both clean and very comfortable. Large, luxurious bathroom featuring a bathtub and a separate walk-in shower. Quiet and peaceful atmosphere despite being close to lively streets and many restaurants.

Charming hotel

The hotel is small but charming, the staff is friendly and the rooms are nice. The bathroom is spacious but we had a dark bathroom, which in the evenings got really dark, and i could not see well Breakfast was very limited and small, and I had expected better. Overall it was a nice stay.

Disappointing

I wanted to like Hôtel de Nell, but it fell short in too many ways. My first room faced a noisy construction site. After requesting a move, I was given a room facing a church—nice view, but the bells rang every 30 minutes from 7am to 8pm. There was no in-room guide for how to operate anything, and worst of all, there was no hot water. I took two cold showers and couldn’t get a clear explanation from staff. I couldn’t even use the Japanese-style bath—one of the reasons I booked the room—because of the lack of hot water and the cracked, rotting wood around it. The towels looked old and dingy. The bed was fine, but not worth the $600 I paid for one night. The staff were young and well-meaning, but inexperienced. I didn’t even find the restaurant until the next morning. Breakfast was great, but that was the only highlight. The hotel tries for a sleek, upscale vibe with a Japanese touch but misses the mark on the basics. I feel it was more like a 3 star class hotel. I unfortunately checked out after one night and moved to another hotel that was exactly what I was looking for. So glad I did.

Absolutely outstanding hotel and service

We went with 2 couples in April 2025 and stayed 5 nights. Every single thing in the hotel was amazing - rooms, comfort, breakfast but the best part about the hotel is the employees representing it - especially in the reception area. Every person was absolutely perfect in everything they did. will definitely stay there again on our next trip.