Hotel Vilòn

Wonderful stay Highly recommended

Had a great stay. Boutique hotel with excellent, friendly staff. Great service, very helpful. Attention to detail. Spacious clean room. Great location within walking distance of many sites. Would definitely return

Impersonal

The Vilon provided a mixed experience for us. The location is great; it's quietly placed on an off street in the Campo Marzio. It's also lovely and small, which gives it a boutique feeling. That said, we will not be staying there again due to several quite surprising events. First off, as we arrived in a taxi tired from our flight, there was no one to take our luggage. We had to lug it all up ourselves to the entrance, which is up some steps and is always locked. One must press a button that alerts the staff that you're there. I'm perfectly capable of bringing my own bags in, but I've never had to do that in a supposedly 5-star hotel. Worse, our departure had all the graciousness of paying for an item in a convenience store. No one at the sit-down reception desk bothered to smile, to ask if our stay was OK, or to make any attempt to be personal. They just handed us the bill and said goodbye. That's fine at a roadside motel but is utterly unacceptable here. However, the rooms are nice, and the staff is great if you bother to get to know them.

Amazing stay

My sister and I recently stayed and had an amazing time. The hotel staff is super friendly and helpful. The restaurant is fantastic! We had a meal that was nothing short of sublime. If I could give 10 stars I would. I highly recommend it. The location is perfect!

Outstanding hotel, genteel and gracious staff, superb room, and great location

This hotel feels like a hidden oasis. It is down a narrow alleyway and has a sign so small that you wouldn’t know that it was there unless looking for it. Once inside, you will find an elegant and sumptuous environment, rich in details and beautiful finishes. We booked a terrace room and the manager generously upgraded us to the corner terrace suite. The terrace was spacious, with a table with two chairs as well as two surprisingly comfortable loungers. The terrace itself overlooked the magnificent Borghese Palazzio and its courtyard with statues and fountain. The suite itself was gorgeous and spacious, with a separate living room, full coffee-tea service, and a luxurious bathroom with a bidet. Water pressure was strong and hot water plentiful. The bedroom had a spacious walk-in closet, lovely comfortable bed, and good pillows. Each of the three rooms had a sophisticated Smart Control system. I enjoyed puzzling out the various functions but some guests might find it a bit complicated on first glance. Every night’s turndown service was thoughtful and lovely, laying out slippers on bedside mats, drinks, and a sweet elegantly presented in a jewel case. I understand that this hotel is known for its discreet and gracious service, and apparently draws a distinguished clientele for those in the know. I can see why! They made me feel like a valued guest and VIP in every way. Highly recommended!

Everything was just perfect

An outstanding experience from the help with restaurant reservations before we arrived to the warm and friendly service from everyone we met to the large and oh so comfortable room with a terrace, to the food and the amazing cocktails. And the great location. So pleased we chose to stay at the Vilon and so sad to leave. Thank you to the wonderful team.