Shangri-La Singapore

Lovely birthday stay

Beautiful hotel in a great location. Our room was spacious and had all the usual amenities. My daughter had advised them that I was celebrating a significant birthday during our stay and we returned that day to the most delicious chocolate cake with a card. The breakfast buffet had a huge choice. Get there early to avoid the busy time. I love the robot cats taking the dirty plates to/from the kitchen. Location is brilliant and we loved strolling down Orchard Road. Despite the concierge advising it was too far to walk to Raffles, we did it in less than an hour.

Very happy tourists

Very nice hotel. Very professional and helpful staff. Fantastic amendment and great location. Food very good with big variety. Very nice swimming pool and good selection of drinks. Rooms spacious and cleaned regularly.

Beautiful but expensive in house food and activities

Overall Beautiful hotel and staff are super friendly and helpful. A few drawbacks, we booked 2 adults, 2 kids in the junior suite but it only had 1 single bed. Where do they expect the 2nd kid to sleep? We had to ask for extra sheets and my son slept on the lounge. The cost of activities and food at the hotel are exorbitant. Aud$44 for burger and chips pool side. The horizon club (top floor lounge) is very nice but not worth it if you have kids as they are only allowed on weekends. Breakfast at the lounge was a nice change from the hectic buffet at The Line restaurant downstairs. The line had an incredible selection of foods but it was always very busy. The horizon club evening cocktails and canapés were again very nice, enough for dinner and included self serve beer wine and spirits. The splash water park was fun but suited to younger kids. My kids (11 & 7) enjoyed Buds and the staff there were great, but very expensive!

An all in one experience

Enjoyed the beach and the hotel experience , all in one .

Happy 55th Birthday Shangri-la Singapore!

I am a Shangri-la Circle Diamond member and when I heard my favorite chefs from Satoo at Shangri-la Jakarta came to do an Indonesian food festival at The Line, of course, I had to go! I called the Dining Reservations telephone line and a very helpful Ms Victoria took down my two reservations for Thursday night dinner as well as Monday lunch and confirmed that for Monday thru Wednesday dining, all Shangri-la Circle members are entitled to a 55 percent discount in celebration of the hotel's 55th birthday. Since I do not have the app on my overloaded mobile phone, Victoria graciously gave me the number of the Shangri-la Circle helpline which I called and initially chose the English option, but nobody picked up the call, so I redialed, chose the Chinese option, and got through to a very helpful Ms Shadow at the mainland China call center who suggested I log in to the website on my mobile browser to access my QR code which The Line staff needed to scan to give me my 55 percent discount on Monday I arrived 10 minutes ahead of the 18:00 opening of The Line on Thursday evening and was initially greeted Wan Qi and then by Pravina who claimed to not have my reservation and I told her I had made two reservations, one for Thursday dinner and another for Monday lunch. The restaurant was not full and I was seated at table 110 and served by Nelson who graciously helped me when I expressed my preference to settle the bill in advance and showed him by Shangri-la Circle member QR code which would enable to earn points on dining. I also mentioned to Pravina that I would like to request seating at table 110 again for Monday lunch if possible and she said, Monday lunch seating is already full and said she would need to seat me outside in the 35 degree heat and I said no way! She then said all she has left for Monday lunch is table 910 under the staircase and I said, well, it's better than being seated outdoors to sweat in the blazing heat! The Filipino-themed dinner on Thursday night was awesome. From the Porchetta Lechon, no doubt inspired by the famous Lechon Liempo, to the Kilawen Na Tanigue, to the Apahap (Barramundi/Asian seabass) Escabeche - everything was amazing! I also love the Indian selections, including the delicious Lamb Curry with pieces of bone-in lamb shank (the marrow inside the bone is a local delicacy!). The dessert selections included world-famous Halo Halo curated by Chef Yong and a very smooth and yummy Durian Cake! I received impeccable service from the team, including Nelson, William, and Serena Chua who was so helpful - she brought me my initial glass of ice so I could really enjoy the Calamansi Iced Tea, so perfect for the heat wave in Singapore this month. Sous Chef Kelvin Lee and his team, as well as the invited chefs from the Philippines have done an outstanding job to present this week-long Filipino Food Fiesta in celebration of the SLS' 55th birthday! I am already looking forward to Monday's lunch when Sous Chef Aris Diono and Chef Anwar, my favorite chefs from Satoo Shangri-la Jakarta culinary team start the next round of Asian Flavours - A Celebration of Shangri-la Singapore's 55th Birthday (actual date April 23rd, 2026)!